SelectGrading
Terms of service

Terms

The plain-language rules for sending your cards to Select. By submitting an order you agree to them.

Last updated: 20 October 2026

1. Who we are

"Select", "we" and "us" means the Select card grading service operating in the United Arab Emirates at select-card.com. "You" means the person who submits the order. You must be 18 or over, or submitting with the permission of a parent or guardian.

2. What we do

We inspect the trading cards you send us, give each one an overall grade from 1 to 10 (half grades allowed) and four subgrades for centering, corners, edges and surface, seal it in a tamper-evident Select slab with a printed label and a unique certificate number, and return it to your address in the UAE.

3. A Select grade is our opinion

A grade is Select's own professional opinion of a card's condition on the day we graded it. Another grader, or Select on another day, could reasonably reach a different grade. We do not promise that a card will receive any particular grade, sell for any particular price, or be graded the same way by any other company.

Select is independent. We are not affiliated with, endorsed by or connected to PSA, Beckett (BGS), CGC, SGC, TAG, The Pokémon Company, Nintendo, Creatures, Game Freak, Wizards of the Coast, Konami, Bandai or any other grading, publishing or card company. Card names, set names and artwork belong to their owners and are used only to describe the card you sent.

Grades are final. If you would like a card looked at again, you can resubmit it as a new order at the normal price. We will not change a grade because another company graded the card differently.

4. Cards we will not slab

If we believe a card is counterfeit, a proxy, or has been altered — for example trimmed, recoloured, pressed, cleaned with chemicals or re-backed — we will not grade or slab it. We return it ungraded with a short note and refund that card's grading fee. Return shipping is not refunded. Our decision on authenticity and alteration is, like a grade, our opinion.

We may also decline cards that are too thick or too large for our slabs, or items that are not trading cards.

5. Sending us your cards

  • Pack each card in a soft sleeve and a rigid top-loader, and pack the parcel so nothing can move or bend.
  • Put a slip with your order reference inside the parcel. A parcel we cannot match to an order may be delayed.
  • The cards and their details must match what you entered on the form. If they do not, we will contact you before grading and may adjust the order.
  • Cards are your responsibility until we receive them. We strongly recommend a tracked, insured courier or dropping them off in person. Your order moves to "Received" on the tracking page once they are with us.

6. Declared value

For each card you tell us its value in UAE dirhams. Please be honest: the declared value is the most we will ever pay for that card if something goes wrong, and it does not change the grading price.

We accept cards with a declared value of up to AED 20,000 per card. For anything worth more, message us before sending it so we can agree special handling in writing.

7. If a card is lost or damaged

While your cards are with us we handle them with care, in a clean, controlled environment. If a card is lost, or damaged through our fault, between the moment we receive it and the moment the courier delivers it back to you, we will compensate you with the lower of:

  1. the declared value you gave for that card; or
  2. the fair market value of the same card in the condition it was in when it reached us.

Our total liability for any single order will not exceed AED 50,000, or the total declared value of that order if lower. We are not responsible for:

  • damage or loss before the parcel reaches us;
  • defects the card already had when it arrived, including ones only visible under magnification;
  • changes in a card's market value, lost profit or any other indirect loss;
  • damage caused by opening or breaking a slab after it has been delivered to you.

Claims must be made within 7 days of delivery, with photos of the parcel and slab as received. Nothing in these terms limits any right you have under UAE consumer protection law that cannot legally be limited.

8. Turnaround

Turnaround times are counted in working days (Monday to Friday) from the day we receive your cards, not from the day you submit online, and do not include UAE public holidays or the time spent in delivery. They are our honest estimates, not guarantees. If an order is running late we will tell you on WhatsApp.

9. Prices and payment

  • All prices are in UAE dirhams and include 5% VAT. Return shipping is a single flat charge per order.
  • The price is the one shown when you submit; later price changes do not affect your order.
  • Bank transfer: please pay before we return your cards, with your order reference as the payment note. We do not ship an unpaid bank-transfer order.
  • Cash on delivery: you pay the courier in cash when the cards are delivered. If you refuse a delivery, the cards come back to us and a second return-shipping charge applies before we send them again.
  • We do not take card payments on this site and will never ask for your card details.

10. Cancelling

You can cancel free of charge until we receive your cards. After they arrive and before grading starts, you can cancel and we will return them ungraded for the return-shipping charge only. Once grading has started, the order cannot be cancelled.

11. Cards we cannot return

If we cannot deliver your order or reach you on the WhatsApp number or email you gave, we will keep your cards safe and keep trying for at least 12 months. Please keep your contact details up to date by messaging us.

12. Your information

We use your name, phone number, email and address only to run your order: to contact you, to deliver your cards and to keep the records UAE VAT law requires. We do not sell or share them except with the courier who delivers your parcel. The public certificate lookup shows a card's details and grade, never who owns it.

13. Law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have jurisdiction over any dispute. We may update these terms; the version shown when you submitted an order applies to that order.

14. Contact

Questions about these terms? Use the chat in the bottom-right corner of any page.